Contact Firewatch Sauce Co

Questions, orders, or support ~ we’ve got your six!.

Customer Support
Email us anytime. We respond within one to two business days.

Email
info@firewatchsauce.com

North Carolina
Veteran owned and operated

Frequently Asked Question

A vibrant collection of red chili peppers arranged on a white background, showcasing their fiery color.

Do you offer returns or refunds?

Because our products are food items, all sales are final once shipped. If your order arrives damaged or incorrect, contact us within 7 days and we’ll make it right.

How long does the sauce last?

Our sauces are shelf stable for up to 12 months unopened when stored properly. Refrigerate after opening.

Where do you ship?

We currently ship within the United States.

How long does shipping take?

Orders typically ship within 2 to 3 business days. Delivery times vary by carrier.

How can I track my order?

Once your order ships, you’ll receive a tracking link via email.

Is this sauce actually spicy?

It’s confident, not reckless. Enough heat to wake up your food without ruining your day or your relationships.